Non-payment on the A55/A5 – FAQ

1) Payment deadlines and assessment charges

A non-payment report may be settled without any further charges within 15 days from its issuance date. After this deadline, the amount will be increased by assessment charges (Article 176/11bis, Italian Highway Code). Failure to pay the amount due will result in a forcible debt collection procedure, with consequent increase of the cost to be borne by the debtor (Article 373, Italian Highway Code). The relevant documents may be forwarded to the Traffic Police, for consequent notification of administrative sanctions pursuant to Article 176(11) and (21), Italian Highway Code, for ascertained breach of the obligation to pay the motorway toll (which provides for the payment of a penalty between € 87.00 to € 344.00, and the loss of 2 points from the actual offender’s driving licence).

2) How can I pay a Toll Non-Payment Report?

You can settle a Non-Payment Report in one of the following ways:

  • online (at no extra charge) by accessing this link using Satispay  ;
  • via Bank Transfer to
    •  IBAN: IT60-I-05034-01006-000000013829
    •  SWIFT: BAPPIT22XXX
      In the name of ITP S.p.A. Corso Vittorio Emanuele II 178 – 10138 TORINO including in the payment reference the number plate and/or the number of the toll non-payment report;
  • at a toll collector operating a manual toll gate on the ITP S.p.A. network  (within 15 days from the date of transit) upon presentation of the receipt.

3) How can I charge a Non-Payment Report on my Telepass invoice or Viacard account?

Holders of an European electronic toll collection contracts, may request this option from their Service Provider, within the deadline set out in their contract. The Non-Payment Report may be charged only if the request is forwarded within the deadline, and only for European Electronic Toll booths.

For Telepass contract holders, the Non-Payment Report may be included in the invoice, if the request is submitted within 15 days from the date of transit, only with a regular Telepass contract active on such date, if the licence plates were correctly associated with the device, and if the transit took place in a dedicated Telepass lane, by sending the request via the Online form.

4) What can I do if the Non-Payment Report has already been settled?

If you received a reminder letter for a Non-Payment Report, and you believe you have already paid it, please check if the number on the Non-Payment Report mentioned in the letter matches the number on your payment receipt. If they do not match, you must settle the Non-Payment Report. Or you must prove to have already settled the toll, by filling in the Online Form and attaching a scan/copy of the payment.

5) What can I do if I have sold/leased the vehicle at the date of transit?

Please fill in the Online Form, stating the details of the person the Payment Reminder should be forwarded to.

6) What can I do if the vehicle was stolen/lost at the date of transit?

Please send a copy of the report you filed with the Competent Authorities, using the Online Form, and the loss of possession registration certificate filed with the Traffic Authority.

7) How can I request a check on a transit that did not take place?

To request a check concerning the vehicle subject to the Non-Payment Report and object to a transit that did not actually take place, please submit your request through the Online Form.

8) If I lost the ticket or if the Telepass device failed to read the entry tollbooth, how can I declare it?

You must submit the proper documents proving the entry tollbooth, or self-certify the entry tollbooth using the Online Form. Ivrea Torino Piacenza S.p.A. reserves the right to carry out checks on the truthfulness of the declarations.

9) How can I see my outstanding reports concerning any tolls due on the ITP network?

If you wish to receive a report of your outstanding tolls for one or more vehicles owned by you, please send a request using the Online Form, and attach a valid ID and a copy of the vehicle registration.

10) I hold an Access Pass to the Tangenziale di Torino. However, I received a payment reminder for a transit that was not included in the Access Pass?

If you travelled on a lane not dedicated to electronic toll collection, or if you travelled on a dedicated lane without a toll collection device on your vehicle or with a mispositioned device, this transit will not be included in the Access Pass one-time fee, and it will generate a Non-Payment Report instead. It should be noted that repeated transits on the electronic toll collection lane without a device on board or with a mispositioned device that cannot be read by the toll collection lane, may result in the discount being suspended, as provided for in the Rules and Conditions of the Access Pass Contract.

For information on how to position the device correctly, please check the conditions of use set out in the electronic toll collection contract.