A21 Information on failure to pay the toll

If the toll due (in whole or in part) is not paid, a non-payment report will be issued, which contains the vehicle’s data (class and number plate), the transit data (date, time, exit station and entry station, if available) and the amount to be paid.

The amount due must be paid, without any surcharge, no later than 15 days after the date of issue. If payment is made after this deadline, the amount will be increased by € 2.58 for assessment charges (Article 176(11-bis), New Italian Highway Code).

If payment is not made, collection procedures will be activated, including the use of Article 373 of the Regulations for the execution and implementation of the Italian Highway Code, with consequent increase of the costs to be borne by the debtor.

 

 

Information on failure to pay the toll A21Please note that in the event of delayed payment of the toll beyond the aforementioned deadline, the relevant documents will be forwarded to the Traffic Police, for consequent notification of administrative sanctions pursuant to Art. 176(11) and (21), Italian Highway Code, for ascertained breach of the obligation to pay the motorway toll (which provides for the payment of a penalty between € 87.00 to € 344.00, and the loss of 2 points from the actual offender’s driving licence).

 

 

Payment Methods

Payment can be made:

  • online  (without any surcharge) by accessing this link using    or major credit/debit/prepaid cards
  • via Bank Transfer to
    •  IBAN: IT05-B-05034-01006-000000013830
    •  SWIFT: BAPPIT22XXX
      In the name of ITP S.p.A. Corso Vittorio Emanuele II 178 – 10138 TORINO including in the payment reference the number plate and/or the number of the toll non-payment report;
  • at a toll collector operating a manual toll gate on the ITP S.p.A. network (within 15 days from the date of transit) upon presentation of the receipt.

For any further information, the Toll Office can be contacted via:
E-mail: rmpp.t2@itpspa.it

Tel: 0141931724

Online forms and communications to the Non-Payment Office

ITP allows users to enter communications and reports online by accessing the Online Forms page. Users may therefore use the online form to report the following problems:

  • If the non-payment ticket, for whatever reason, has not been issued or is illegible and the user has not been able to pay the toll even though the barrier rose, the user must provide all transit data (tollbooth, time, lane where known, number plate and type of vehicle) in order to receive all the information necessary to pay the toll.
  • For debit requestson Viacard account or Telepass. (In Telepass debit requests the request may be granted only and exclusively if the number plates are associated with a Telepass contract that is open and valid at the time of transit. Requests for Viacard toll card debit will only be accepted if the Viacard was duly issued at the time of transit. It is not possible to debit the transit on a prepaid Viacard).
  • For requests for SET/SIT MP DEVICE debit, requests must be submitted exclusively to your service provider.
  • In the case of a sold or leased vehicle, indicating the name to which the payment reminder should be addressed and providing all data and documents relating to the sale and/or lease.
  • In the event of lost ticket/failure to read the entry station: according to the provisions of the Italian Highway Code (Article 176), users without an entry ticket shall pay the toll, calculated from the farthest entry station. The user is given the option of proving (by means of receipts, invoices, third-party testimonials, etc.) the actual station of entry, together with a copy of a valid identity document. However, ITP reserves the right to carry out subsequent checks on the truthfulness of the declarations in order to rectify the amount of the non-payment.
  • In case of transit not carried out, specify the reasons for the request.
  • In case of payment already made, attach a scan/copy of the successful payment.