{"id":8875,"date":"2025-09-01T15:41:28","date_gmt":"2025-09-01T13:41:28","guid":{"rendered":"https:\/\/www.itpspa.it\/informazioni-generali-su-utilizzo-e-gestione-dell-infrastruttura-e-dei-servizi\/"},"modified":"2026-04-02T14:23:05","modified_gmt":"2026-04-02T12:23:05","slug":"general-information-on-the-use-and-management-of-infrastructure-and-services","status":"publish","type":"page","link":"https:\/\/www.itpspa.it\/en\/general-information-on-the-use-and-management-of-infrastructure-and-services\/","title":{"rendered":"General information on the use and management of infrastructure and services"},"content":{"rendered":"

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SAFE USE OF INFRASTRUCTURE AND SERVICES<\/h2>\n

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Societ\u00e0 Ivrea-Torino-Piacenza (ITP) is the concessionaire of the motorway sections A21 Torino-Alessandria-Piacenza, A5 Torino-Ivrea-Quincinetto, the connecting slip road A4\/A5 Ivrea-Santhi\u00e0, the branch Torino-Pinerolo and the Sistema Autostradale Tangenziale Torinese (SATT)<\/p>\n

The infrastructure is accessed either from the tollbooths present along the motorway network managed or from those of the other interconnected Concessionaires, enabling users to cross stretches of motorway operated by different companies in a continuous manner, with a single payment at the destination.\u202f\u00a0\u200b<\/p>\n

Motorway tolls can be collected using the \u201cclosed\u201d or \u201csemi-closed\u201d toll collection systems; for more specific information see the\u00a0A55\/A5 Toll Info<\/a>\u00a0and\u00a0A21 Toll Info<\/a>\u00a0sections of the website.<\/p>\n

The roadway consists of two carriageways, one in each direction, which vary from two to three lanes. The carriageway refers to the portion of the road with all vehicles flowing in the same direction, while the lane is the individual section of a carriageway along which vehicles transit.\u202f\u00a0\u200b<\/p>\n

The infrastructure is then completed by lay-bys and an emergency lane in each direction of travel, which are not dedicated to transit, only stopping temporarily and in an emergency.\u202f\u00a0\u200b<\/p>\n

Motorway lay-bys are designed and built solely and exclusively to deal with emergencies, are located on the right-hand side of the carriageway and allow vehicles to stop safely without endangering their own and others\u2019 safety. Prolonged parking is not permitted in these areas and they cannot be used for resting or sleeping for any time; if needed, users must rest at the equipped service areas. \u200b<\/p>\n

Upon stopping, before getting out of the vehicle, by law users must wear a high-visibility reflective safety vest so that they are clearly visible to all motorway users.<\/p>\n

The operating speed under normal conditions is variable, yet always lower than 130 km\/h, and indicated by appropriate vertical signage.<\/p>\n

As motorways are high-speed transport infrastructure, not all vehicles are permitted to use them. Article 175 of the Italian Highway Code identifies permitted and excluded vehicles.<\/p>\n

Pedestrians and animals (suitably supervised) may only circulate in the service and rest areas. Walking in the emergency lane is only permitted in order to reach assistance call points (SOS telephone).\u202f\u00a0\u200b<\/p>\n

Driving a\u00a0vehicle that is not allowed on the motorway<\/strong>\u00a0is punishable in accordance with the Italian Highway Code.\u00a0\u00a0\u200b<\/p>\n

Appropriate conduct while driving on motorways is regulated by Article 176 of the Italian Highway Code.\u00a0\u00a0\u200b\u200b<\/p>\n

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SERVICE CHARTER<\/h2>\n<\/div>\n<\/div>\n
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The Service Charter is a document and tool of transparency towards users in which ITP declares which services are provided, how they are provided, and the quality standards it intends to guarantee.<\/p>\n

To access the Service Charter\u00a0click here<\/a>.<\/p>\n

The Service Charter of the Ivrea Torino Piacenza Motorway is also available in hard copy from:<\/p>\n