{"id":8738,"date":"2024-11-26T10:39:53","date_gmt":"2024-11-26T09:39:53","guid":{"rendered":"https:\/\/www.itpspa.it\/section-a21\/emergenze\/"},"modified":"2026-01-22T09:32:58","modified_gmt":"2026-01-22T08:32:58","slug":"emergencies","status":"publish","type":"page","link":"https:\/\/www.itpspa.it\/en\/section-a21\/emergencies\/","title":{"rendered":"A21 Emergencies"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; el_class=&#8221;riga-testo-padding&#8221;][vc_column offset=&#8221;vc_col-md-3&#8243;][vc_widget_sidebar sidebar_id=&#8221;Sidebar-A21&#8243;][\/vc_column][vc_column offset=&#8221;vc_col-md-9&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Emergencies<\/h3>\n<p>In the event of an accident or emergency, Users can call for help via:<\/p>\n<ul>\n<li><strong>the SOS telephones<\/strong>\u00a0equipped with intercom<\/li>\n<li><strong>I.T.P. staff<\/strong>\u00a0and the\u00a0<strong>Traffic Police<\/strong>\u00a0on patrol on the motorway axis<\/li>\n<li>the\u00a0<strong>Motorway Operations Centre<\/strong>\u00a0of Settimo Torinese\u00a0<a href=\"tel:+390118165711\"><strong>+39 011 8165711<\/strong><\/a><\/li>\n<li>by mobile telephone directly to the\u00a0<strong>Operations Control Centre<\/strong>\u00a0on\u00a0<a href=\"tel:+3901191415201\"><strong>+39\u00a0<\/strong><strong><u>0141 931400<\/u><\/strong><\/a>\u00a0for the Section 2 &#8211; A21<\/li>\n<\/ul>\n<p>Alternatively, the user can dial the\u00a0<a href=\"tel:+39112\"><strong>112<\/strong><\/a>\u00a0Single Emergency Number.<\/p>\n<h3>Anomalous Events<\/h3>\n<p>Users may find it necessary to contact the Company to report an incident on the motorway in which they were involved or in which they claim to have suffered damage.<\/p>\n<p>In such a case, if users are unable to continue the journey with their own means of transport, they may request assistance, via the SOS telephones directly connected to the Company\u2019s operations control centre (C.O.), which will request the intervention of Ivrea Torino Piacenza S.p.A. staff (Traffic Wardens), Traffic Police and\/or mechanical rescue services ACI or VAI\/Europ Assistance as necessary.<\/p>\n<p>If users are able to continue the journey, it is suggested that they leave the motorway at the next station and report this to the toll collector when paying the toll, by filling in the \u201cUser Communication\u201d form, which must be returned to the toll collector, who will then send it to Operational Management.<\/p>\n<p>In the event of a claim for damages and related information, users may use the following contact details:<\/p>\n<p><strong>Letter addressed to<\/strong>:<br \/>\nIvrea Torino Piacenza S.p.A. \u2013 Ufficio Sinistri<br \/>\nStrada della Cebrosa 86\u2013 10156 Torino<br \/>\nPhone number:<br \/>\n+39 0141 931400 office operating hours<\/p>\n<p><b>E-mail addressed to\u00a0<a href=\"mailto:ufficiosinistri.t2@itpspa.it\" target=\"_blank\" rel=\"noopener\">ufficiosinistri.t2@itpspa.<wbr \/>it<\/a><\/b>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; el_class=&#8221;riga-testo-padding&#8221;][vc_column offset=&#8221;vc_col-md-3&#8243;][vc_widget_sidebar sidebar_id=&#8221;Sidebar-A21&#8243;][\/vc_column][vc_column offset=&#8221;vc_col-md-9&#8243;][vc_column_text css=&#8221;&#8221;] Emergencies In the event of an accident or emergency, Users can call for help via: the SOS telephones\u00a0equipped with intercom I.T.P. staff\u00a0and the\u00a0Traffic Police\u00a0on patrol on the motorway axis the\u00a0Motorway Operations&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":8715,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-8738","page","type-page","status-publish","hentry","wpautop"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A21 Emergencies - ITP - Ivrea Torino Piacenza S.p.A.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.itpspa.it\/en\/section-a21\/emergencies\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A21 Emergencies - ITP - Ivrea Torino Piacenza S.p.A.\" \/>\n<meta property=\"og:description\" content=\"[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; el_class=&#8221;riga-testo-padding&#8221;][vc_column offset=&#8221;vc_col-md-3&#8243;][vc_widget_sidebar sidebar_id=&#8221;Sidebar-A21&#8243;][\/vc_column][vc_column offset=&#8221;vc_col-md-9&#8243;][vc_column_text css=&#8221;&#8221;] Emergencies In the event of an accident or emergency, Users can call for help via: the SOS telephones\u00a0equipped with intercom I.T.P. staff\u00a0and the\u00a0Traffic Police\u00a0on patrol on the motorway axis the\u00a0Motorway Operations...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.itpspa.it\/en\/section-a21\/emergencies\/\" \/>\n<meta property=\"og:site_name\" content=\"ITP - Ivrea Torino Piacenza S.p.A.\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-22T08:32:58+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.itpspa.it\/en\/section-a21\/emergencies\/\",\"url\":\"https:\/\/www.itpspa.it\/en\/section-a21\/emergencies\/\",\"name\":\"A21 Emergencies - ITP - Ivrea Torino Piacenza S.p.A.\",\"isPartOf\":{\"@id\":\"https:\/\/www.itpspa.it\/#website\"},\"datePublished\":\"2024-11-26T09:39:53+00:00\",\"dateModified\":\"2026-01-22T08:32:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.itpspa.it\/en\/section-a21\/emergencies\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.itpspa.it\/en\/section-a21\/emergencies\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.itpspa.it\/en\/section-a21\/emergencies\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.itpspa.it\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Section 2 &#8211; 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